ILO, Indonesia unions launch garment worker grievance process

The ILO has developed an exclusive application for each Indonesia federation applying for the grievance process in a bid to tailor it their own unique identity and specific needs.

The ILO has developed the process through its Strengthening Industrial Relations in Indonesia (SIRI) project in partnership with the National Trade Union (SPN), the Garment and Textile Trade Union Federation (Garteks) and the Textile, Garment and Leather Trade Union Federation (FSP-TSK).

The three federations are part of the national trade union confederations. SPN is affiliated to the Confederation of Indonesian Trade Union (KSPI), Garteks to the Confederation of All Trade Union (KSBSI) and FSP-TSK to the Confederation of All Indonesian Trade Union (KSPSI).

The applications are named SoPaN SPN, Teman Garteks and Hallo Siola.

ILO country director for Indonesia and Timor-Leste Simrin Singh said: ”Effective grievance mechanisms are essential for resolving conflicts through dialogues and negotiations and for promoting a conducive working environment for sustainable businesses. Therefore, these grievance applications demonstrate the continuous support of the ILO to ensure the realization of labour rights as part of the elements of decent work such as decent working hours, social protection, occupational safety and health (OSH), wages and so forth.”

KSBSI President Elly Rosita Silaban added: “This innovative application is important for Indonesian workers as this can be accessed by workers nationwide and since the application also maintains workers’ confidentiality, this application can strongly encourage workers to speak up and fight for their labour rights.”

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The applications are created to facilitate the flow of complaints and the submission of aspirations from the federations’ members or non-members.

The ILO explained the applications are simple and easy to access. Once the application is downloaded from Google Play for free, the users can fill in the general information to create an account. Afterward, they can easily report their complaints and convey their aspirations by filling out the provided forms and necessary supporting evidence in the forms of photos, videos and documents.

The application is also said to be complimentary of a recently established Special Employment Crime Unit on Labour and Employment Disputes by the Indonesian Police.  

ILO explained that to date its SIRI Project has trained 477 union administrators from the three federations to equip them with skills needed to provide adequate services in handling cases and aspirations from members and non-members.

Funded by the Canadian government, the ILO’s SIRI Project aims to build the capacity of garment sector workers and their representatives to effectively organise and represent all workers in Indonesia’s garment sector. and participate more actively and inclusively in key national policy advocacy.

In January the ILO launched a report which found OSH measures are key to preventing and eliminating violence and harassment in the workplace.

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